Shipping policy

Thank you for choosing Staple! We strive to provide you with the best shopping experience, including fast and reliable shipping options. Please take a moment to review our shipping policy to ensure a smooth and hassle-free delivery of your orders.

Shipping Methods and Timeframes:

  • We offer Standard Shipping across India to all serviceable locations.
  • Standard Shipping: Free shipping across all orders - typically takes 3-7 business days, depending on the destination.
  • All orders are processed and dispatched within 1-2 business days from the date of purchase.

Cash on Delivery (COD):

  • We understand the convenience of Cash on Delivery and offer this payment option.
  • A surcharge of ₹99 will be applied to COD orders to cover additional processing fees.

Order Processing and Fulfillment:

  • We strive to process and ship your order promptly.
  • Orders are usually dispatched within 1-2 business days from the date of purchase.
  • Please note that orders placed on weekends or holidays may experience slight delays in processing.
  • Sale orders may require additional processing time due to high volume.

Tracking and Order Status:

  • Once your order has been shipped, we will provide you with a tracking number via SMS and email.
  • You can track the progress of your shipment using the provided tracking number on our website or through the designated shipping carrier's website.

Shipping Coverage:

  • Currently, we offer shipping within India to all serviceable PIN codes. We do not provide international shipping at this time. We apologize for any inconvenience caused.

Delivery Address and Responsibility:

  • Please ensure that the shipping address provided during checkout is accurate and complete.
  • We are not responsible for any delays or issues caused by incorrect or incomplete address details provided by the customer.
  • In the event of an incorrect or incomplete address, additional charges may apply for reshipment or order modification.
  • Address changes may not be possible once the order is dispatched.

Failed Delivery Attempts:

  • If delivery fails due to incorrect address or customer unavailability, additional charges may apply for re-delivery attempts.
  • Orders may be returned to our warehouse after multiple failed delivery attempts.

Delays and Force Majeure:

  • While we strive to deliver your order within the estimated timeframes, unforeseen circumstances may occasionally cause delays.
  • External factors such as natural disasters, inclement weather, political issues, or disruptions in shipping services may affect delivery times. We appreciate your understanding in such situations.
  • We are not responsible for delays caused by courier partners or external circumstances beyond our control.

Shipping Restrictions:

  • Some products may have shipping restrictions to certain remote locations.
  • We reserve the right to choose shipping partners and delivery methods based on location and product requirements.

If you have any further questions or require assistance regarding our shipping policy, please don't hesitate to contact our customer support team at:

  • Address: RC-04 Ground Floor, Madhu Vihar, Noida, Sector 62, 201309, UP
  • Phone: +91 7701 948 759

We are here to ensure your shopping experience with us is exceptional.

Note: This shipping policy is subject to change without prior notice. Please refer to the most recent version on our website or contact us for any updates.